Terms of service

Last updated: 14 September 2026

This website is operated by Just Hitched ("Just Hitched", "we", "us", or "our"), a sole trader business operating in Victoria, Australia. Throughout the site, the terms "we", "us" and "our" refer to Just Hitched. Just Hitched offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here (the "Terms of Service").

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service, including those additional terms and conditions and policies referenced herein and/or available by hyperlink, including our Privacy Policy, Shipping Policy and Refund Policy. These Terms of Service apply to all users of the site.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

1. Online Store Terms

You must be at least the age of majority in your state or territory of residence to use this site, or have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorised purpose.

2. General Conditions

We reserve the right to refuse service to anyone, for any reason, at any time. We reserve the right to limit the quantities of any products or services that we offer, and to discontinue any product at any time.

3. Products, Personalisation & Proofs

Just Hitched creates personalised wedding stationery, made to order based on the wording, names, dates, colours and other details you provide. Before your order is printed, we will provide you with a digital proof for your review.

You are solely responsible for carefully checking your proof, including all names, dates, spelling, wording and design details, before approving it. Once you approve your proof, it is considered final, and Just Hitched is not responsible for any errors, omissions or inaccuracies that were present in the approved proof. Please see our Refund Policy for full details on cancellations, refunds and how we handle genuine printing faults or defects.

We have made every effort to display the colours and details of our products as accurately as possible. We cannot guarantee that your device's display of any colour will be entirely accurate, as this can vary depending on your monitor or screen.

4. Pricing & Payment

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue a product without notice at any time. All payments are processed securely at checkout.

5. Shipping & Delivery

Please refer to our Shipping Policy for information on shipping timeframes, costs and delivery.

6. Refunds & Cancellations

Please refer to our Refund Policy for information on cancellations, refunds and how we handle faults or defects.

7. Intellectual Property

All designs, artwork, layouts and content created by Just Hitched remain the intellectual property of Just Hitched, and may not be reproduced, copied, or resold without our written permission. By submitting personal details, wording or images to us for the purpose of creating your personalised stationery, you grant Just Hitched a licence to use that content solely for the purpose of fulfilling your order.

8. Prohibited Uses

In addition to other prohibitions set out in these Terms of Service, you are prohibited from using the site or its content: for any unlawful purpose; to infringe upon or violate our intellectual property rights or the intellectual property rights of others; to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; to submit false or misleading information; or to interfere with or circumvent the security features of the site.

9. Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. To the maximum extent permitted by applicable law, in no event shall Just Hitched be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the site or products purchased through it. Nothing in these Terms of Service excludes, restricts or modifies any right or remedy that you have under the Australian Consumer Law or any other applicable law that cannot lawfully be excluded, restricted or modified.

10. Indemnification

You agree to indemnify, defend and hold harmless Just Hitched from any claim or demand made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

11. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Victoria, Australia.

12. Changes to These Terms of Service

We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes.

13. Contact Information

Questions about these Terms of Service should be sent to us at:

Email: info@justhitched.com.au